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E. Carol Webster, Ph.D. |
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"Most of my staff are so helpful to clients, but some are awful when it comes to customer service." Employee development services provide your staff with the individual attention they need to strengthen workplace attitudes and behavior when group training activities are not enough. Book Dr. Webster to provide Training to help your staff obtain a clearer grasp of how they are coming across, how they are likely perceived by customers and coworkers, and attitudes and behaviors that need strengthening so that they can do their job better with greater reward for both them and the company in the future.
"My team is the highest performing in the company, but some members have such bad attitudes that it's hard to get along with them." Employee attitude adjustment services help your staff confront the reality that it's not enough just to be a hard worker. They learn that they have to get along with other members of the team without chronic negativity and associated behaviors that destroy morale in the workplace. Dr. Webster can work with you to provide a dynamic Team Building Workshop that will help your staff confront negative thoughts and feelings that are fueling bad attitudes and behaviors at work so that more adaptive solutions can be identified. "I want to promote some of my staff to senior management but they are still too 'rough around the edges'." Executive coaching provides your staff with targeted emphasis upon managerial attitudes and behaviors they need to strengthen in order to sharpen role identity and performance. New Manager Training and Executive Coaching Workshops can provide your staff with the opportunity to frankly assess how they are handling executive responsibilities and provide a group forum to share common role identity "growing pains" and professional development issues.
"All of my staff are stressed-out because of company downsizing, but some are not coping very well." Workplace change counseling can help those staff members deal with the stress of increased workload and decreased resources. This is difficult for all staff, but your employees have different issues and support systems, and some have greater trouble coping than others. Dr. Webster can help you provide a healthy forum for staff to give open voice to thoughts and feelings about what is going on at work. Doing so will help them address worries and disappointments about their job, reduce their risks of further emotional run-down, and help them identify better strategies for dealing with the changes that are taking place in their lives. "Another wave of job cuts are coming and I know that some of my staff who will be affected are struggling with a lot of personal problems already." Job loss counseling helps those employees who are being terminated deal with the changes in role identity and in their personal lives that will occur as a result. Providing a forum for these staff members to prepare for the loss and keep a lid on brewing problems that may already be giving them trouble is a wise investment for employers. The additional support enables them to deal with their depressed and anxious feelings about what is happening without wallowing in them so that they can take advantage of outplacement support provided and engage in effective job search activities. Call Dr. Webster to plan a supportive forum for addressing the job losses occurring in your workplace.
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Disclaimer: The information on this web site is for informational purposes only and should not be considered a substitute for obtaining direct professional help.
Copyright © 2002-2010
E. Carol Webster, Ph.D.
All Rights Reserved
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